How to make a withdrawal from your Parent Account

Your Parent Account enables you to maintain a balance within ParentPay which speeds up the process of making payments for items such as dinners or trips. There may be occasions where it is necessary to make a withdrawal from your Parent Account, such as when a high value school trip is refunded, or when you no longer have a child attending a ParentPay enabled school.

Parent Pay – our new online payment service

Using a secure website called ParentPay you will be able to pay online using your credit / debit card or continue to make cash payments at PayPoint stores. ParentPay will be our preferred method of making payments to school.

What are the benefits of using Parent Pay?
  • ParentPay is easy-to-use and will offer you the freedom to make online payments whenever and wherever you like, 24/7
  • The technology used is of the highest internet security available ensuring that your money will reach school safely – offering you peace of mind
  • Payments can be made by credit/debit card or also through PayPoint
  • Full payment histories, balance alerts and statements are available to you securely online at anytime
How to get started with Parent Pay?
  1. Visit www.parentpay.com
  2. Enter your Activation username and password in the Account Login section of the homepage.
  3. These are for one-time use only, please choose your own username and password for future access during the activation process
  4. Provide all the necessary information and choose your new username and password for your account – registering your email address will enable us to send you receipts and reminders
  5. Once activation is complete you can go to straight to Items for payment, select which item(s) you want to add to your basket and proceed to complete your payment.